Privacy Policy

Effective Date: May 13, 2025

Document Purpose

Milos Automation, Inc. (‘Milos” or ‘the Company’ or ‘we’) believes that the responsible use of personal information collected on its Web site is critical to its business objectives and reputation. As part of our commitment to privacy, we have adopted this Data Privacy Policy (‘Policy’). The extent and type of information we receive from you on our Web site depends on the information provided to us. The purpose of this Policy is to ensure that all individuals whose Personally Identifiable Information (“PII”) is collected by Milos are well informed about how and why Milos collects Personally Identifiable Information and what rights are available to them under the international, federal, and state laws as described in more detail below.

Policy Scope

This Privacy Policy applies to all business units, processes, and systems in all countries in which Milos conducts business and has dealings or other business relationships.

This Policy applies to all business units, processes, and systems in all countries in which Milos conducts business and has dealings or other business relationships. This Policy applies to all employees, directors, contractors, consultants, advisors, or service providers that may collect, process, or have access to Personally Identifiable Information (“PII”) of individual data subjects. It is the duty of all the above to be familiar with this Policy and ensure compliance with all Privacy laws.

I) Introduction and Notice

a) Introduction

Milos respects individual privacy and values the confidence of its clients, customers, employees, job applicants, business partners, and vendors. Milos collects, uses, and discloses PII in a manner consistent with the laws of the countries and states in which it does business. Milos also adheres to the most recent industry standards to protect data and is committed to upholding the highest ethical standards in its business practices as it relates to data security and the duty it has to its clients and their consumers.

Milos has implemented industry standard security safeguards designed to protect the PII that you may provide to Milos’s clients, vendors, or directly to Milos. Milos monitors its system(s) for possible vulnerabilities and attacks, consistent with industry standards.

Your privacy is important to us. Milos believes it is important for you to know how Milos treats the PII in the course of offering services to its clients and for its employees. This Privacy Policy explains what Personal Data Milos may collect from its clients, vendors and employees, through Milos’s interactions with you on Milos’s Website, or by offering its services to clients, and for its employees and how Milos uses that data.

IF YOU DO NOT AGREE WITH THE TERMS IN THIS PRIVACY POLICY, DO NOT USE THE SERVICES AND WEBSITES. CONTINUED USE OF THE SERVICES AND WEBSITES CONSTITUTES YOUR KNOWINGLY, WILLINGLY AND FREELY GIVING, SPECIFIC AND INFORMED CONSENT AND AGREEMENT TO YOUR PERSONAL DATA BEING PROCESSED PURSUANT TO THIS POLICY.

b) Definitions

“Affiliate Company(ies)” means any person or entity, any other person or entity controlled by or under common control with such entity, where “Control” with regard to an entity, means the ownership, either directly or indirectly, of more than fifty percent (50%) or more ownership interest or by stock ownership of such entity are under common ownership and/or “Control”.

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.”

“Data Subject” means an identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, demographic, economic, or identifier that provides for the identity of that natural person.

“Joint Controller” means two or more controllers jointly determining the purposes and means of processing Personal Data.

“Personal Data” and “Personally Identifiable Information” means any information relating to an individual that can be used to identify that individual either on its own or in combination with other non-public information and/or data.

“Pixels” means small, graphic images on web pages, web-based documents, or in email messages that allow us or third parties to monitor who is visiting our Sites (or other third-party sites) or if an email has been read.

“Processor” means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

“Respondent” means individuals who provide responses to sample, sample panel or survey questions.

“Special Categories of Data” means Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

“We”, “our”, and “us” in this Privacy Policy refer to Milos and any legally empaneled sub-processor or contractor delivering the services and products herein who are required to adhere to the protection and confidentiality of personal data and PII.

“You” means the individual or entity to whom any given Personal Data and/or PII which may be covered by this Privacy Policy refers.

II) Collection of Personal Identifiable Information

a) Authorized Users

This Website is not intended for children under the age of 18. If you are under 18 years old, please do not provide information of any kind whatsoever on the Sites. If you are the parent of a child under 18 and believe your child has provided us with personal information, please contact us via Section XI below and we will remove that information.

b) Information you Actively Submitted

Any Personal Identifiable Information we collect is used only to respond to your inquiry, process an order or allow you to access specific account information, and is not shared with third parties or for any marketing purposes. This can include but is not limited to email, name, address, phone numbers.

We do not seek to collect or otherwise process your sensitive Personal Identifiable Information for any other purpose other than what is legitimate, and we do so in accordance with applicable law.

We do not collect or otherwise process Personal Identifiable Information about race, religion, sexual orientation, health, or any other information that is deemed to be sensitive in the ordinary course of business with the exception of employees and job applicants and employees if said information was provided of their own free will. By applying for a position with Milos you are providing express written consent to be contacted by email, phone and or text message. Milos does not share your information with any third parties or affiliates for marketing purposes.

c) Modes of Collection of Data

PII collected either electronically or physically, including but not limited to through the performance of third-party services to Milos clients, customers and vendors, emails, cold calls, resumes, social media networking sites, subscription to databases and prospective candidate search engines, etc.

Policy Statement and – What Personal Data is Collected and How it is Used

Milos shall protect its customers, employees and job applicants’ information/data deemed as ‘Personal’ and/or ‘Private’.

‘Customers’ records shall not be sold, traded, or disclosed to any third party except as may be required by law.

Any information that is provided to us in the course of interacting with our project staff or support departments shall be held in strict confidence. This includes information (including, but not limited to email addresses, phone numbers, postal addresses, bank account details, credit card numbers and medical history), as well as any data that is supplied to us in the course of business engagement.

You can visit most of our sites without registering or actively submitting Personal Data to us. If you do not register, general technical user data such as your device’s Internet Protocol (IP) address, operating system and browser type, and the date and time of your visit, may be automatically collected through the use of “cookies”.

Milos will only use your personal information when the law allows us to do so. Although in limited circumstances we may use your information because you have specifically consented to it, we generally rely on the following legal bases to use your information such as:

For employment-related purposes
Where we need information to perform the contract, we have entered into with you
Where we need to comply with a legal obligation
Where the processing is necessary for us to carry out business services for which it is in our clients and your legitimate interests (or those of a third party) to do so and provided that your interests and fundamental rights do not override those interests.

We will only use your personal information for the purposes for which it was collected unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you, our client, or our vendor and we will explain the legal basis which allows us to do so.

d) Combination and Synchronization

Milos may also retain the aggregate data (not linked to PII) in order to improve its services and for legitimate business purposes. We may combine and synchronize information that your device transmits, information that you actively submit and information that we obtain from third party sources (including suppliers of market research samples and data marketing platforms that may direct you to our sites to answer demographic questions about yourself in preparation for your completion of surveys, and web publishers, advertisers, data brokers and online service providers that may have obtained information from you or your devices via cookies, Pixels, and other tracking technologies). The lawful purpose is in order for Milos to perform under its contractual obligations and through third party consent of those business entities to ensure that all PII is protected under industry standards.

e) Business Information

We do collect employee contact names, addresses, phone numbers and email addresses of our business partners, including buyers, suppliers, and vendors, for the administration of our business relationships. If you feel that your Personal Data or personally identifiable information is being collected inappropriately, please notify us at [email protected].

III) Purpose and use of Collected Personal Identifiable Information (“PII”)

Milos uses the data collected for two main purposes, described in detail below to operate its business including the official website and to send communications, including promotional communications.

To operate our business including the official website: We use data collected to assess queries, requirements, and process requests for services and products offered to its clients as well as to assess website usage analysis.

Communications: We use data collected to communicate with you and personalize our communications with you. Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Milos by email, SMS, post and telephone or other means of communication.

We may process your PII to contact you via email, telephone, SMS or other methods of communication to provide you with information regarding the services and/or products you authorized our client to provide on your behalf and as Milos being their third-party in providing those services or products you sought and authorized. For employees, Milos. may send information to you regarding our offerings that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.

IV) International, Federal and State Privacy Laws

a) European Data Protection Rights (“GDPR”)

When Milos processes Personal Data about you, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our clients/customers, or fulfill other legitimate interests of Milos as described in this Privacy Policy.

Below, you will find additional private information that you may find important. Milos adheres to applicable data protection laws through the GDPR in the European Union, which if applicable, includes the following rights:

If the processing of Personal Data is based on your consent, you have a right to withdraw consent at any time for future processing;

You have a right to request us to rectify your Personal Data;
You have a right to access your Personal Data;
You have a right to request us that your Personal Data be erased, subject to certain exceptions;
You have a right to object to the processing of your Personal Data; and
You have a right to lodge a complaint with a data protection authority.

b) India’s Digital Personal Data Protection Act of 2023 (“DPDPA”)

While the DPDPA was published in August 2023, its provisions are yet to be effective through enforcement as the requirements are yet to be published. Publication of the DPDPA requirements is anticipated in 2024 the following is what Milos adheres to at this time under the initial DPDPA:

Data protection of the processing of digital personal data in India; and
Processing of personal data outside of India (irrespective of the location of the entity processing data) in connection with the offering of goods and services to data principals located within the territory of India.

Digital Personal data is (i) personal data in digital format and (ii) personal data which is collected in a physical format and later digitized. The Central Government of India will subsequently issue rules which will elaborate on the implementation aspects of the DPDPA. The rules will provide further clarity on notice requirements; functions of the consent manager; procedure for data breach notifications; parental consent for children’s data; grievance; exemptions for processing of personal data; redressal procedures etc. Updates will be added to this Privacy Policy as the same become available.

c) Gramm-Leach-Bliley Act (“GLBA”)

Milos is a “financial institution” under GLBA and as such is required to protect “Nonpublic Personal Information” that Milos collects from its clients, customers, and vendors. Since Milos provides third party support services and financial products to business in the United States it is required to adhere to the requirements of GLBA. Under the GLBA, only an institution that is “significantly engaged” in financial activities is considered a financial institution. You need to take into account all the facts and circumstances of your financial activities to determine if you are “significantly engaged” in such activities.

GLBA protects a consumer’s “nonpublic personal information” (NPI). NPI is any “personally identifiable financial information” that a financial institution collects about an individual in connection with providing a financial product or service unless that information is otherwise “publicly available.”

A. NPI is:

any information an individual gives you to get a financial product or service (for example, name, address, income, Social Security number, or other information on an application);
any information you get about an individual from a transaction involving your financial product(s) or service(s) (for example, the fact that an individual is your consumer or customer, account numbers, payment history, loan or deposit balances, and credit or debit card purchases); or
any information you get about an individual in connection with providing a financial product or service (for example, information from court records or from a consumer report).

B. NPI does not include information that you have a reasonable basis to believe is lawfully made "publicly available." In other words, information is not NPI when you have taken steps to determine:

that the information is generally made lawfully available to the public; and
that the individual can direct that it is not made public and has not done so.

d) State Consumer Data Privacy Laws

California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) establishes privacy rights and business requirements for collecting and selling Californians’ personal information. Milos does not sell any consumer information to anyone.
Colorado Privacy Act (“CPA”) protects information that can be linked to an individual and excludes de-identifiable data and publicly available data. Five key rights are outlined in (i) right to access; (ii) right to correction; (iii) right to deletion; (iv) right to data portability; and (v) right to opt-out.
Connecticut Data Privacy Act (“CTDPA”) has similar data protections with increased protections for children. Milos’s services and Website is not intended for anyone under the age of 18.
Delaware Personal Data Privacy Act (“PDPA”) will be effective January 1, 2025, and has increased rights for data protections of children, again Milos’s services and Website is not intended for anyone under the age of 18. The Connecticut PDPA also has broader definitions of sensitive data and provides for the ability to opt out of processing of personal data for targeted advertising purposes.
Florida adoption of Privacy Laws is effective July 1, 2024, and provides consumers with the right to (i) access their personal information; (ii) delete or correct personal information; and (iii) Opt-out of the sale or sharing of their personal information. Milos does not share or sale any consumer information rather it only uses it to provide its services to clients with the legal and legitimate purpose to do so and may only share the information with the respective client and Milos’s affiliates and subsidiaries.
Indiana Consumer Data Protection Act (“CDPA”) will regulate businesses that process the personal data of at least 100,000 Indiana residents, or businesses that handle the information of at least 25,000 state consumers but derive more than 50% of their revenue from selling data and is set to take effect on January 1, 2026. Milos does not sell personal data and would not be subject to the rule but may process the personal data of 100,000 Indiana residents and as such would protect the PII pursuant to the rule and industry standards. Consumers have the right to (i) access data; (ii) to correct data; (iii) to data portability; (iv) to delete the data and (v) to opt-out of the processing of their personal data for targeted advertising, profiling, and selling of personal data.
Iowa Consumer Data Protection Act (“ICDPA”) will be effective January 1, 2025. Iowa consumers have the right to (i) access data; (ii) to delete data; (iii) to data portability; and to opt out of sales. Milos does not sale any consumer information to anyone or any business.
Maryland Online Data Privacy Act (“MODPA”) which will be effective October 1, 2025. Maryland consumers have the right to: Confirm processing of personal data. Access categories of personal data being processed. Correct inaccurate personal data. Delete personal data. Port personal data. Opt out of targeted advertising, the sale of personal data and the profiling in furtherance of automated decisions that produce legal or similarly significant effects.
Minnesota Consumer Data Privacy Act (“MCDPA”) which will be effective July 31, 2025. Minnesota consumers have the right to Confirm processing of personal data. Access categories of personal data being processed. Correct inaccurate personal data. Delete personal data. Port personal data. Opt out of targeted advertising, the sale of personal data and profiling in furtherance of automated decisions that produce legal or similarly significant effects.
Montana Consumer Data Privacy Act (“CDPA”) is effective on October 1, 2024. Under Montana’s new data privacy law, your business must recognize and respect consumer browser extensions or global device settings, typically called Global Privacy Controls (GPC), indicating their desire to opt out of certain types of data processing. According to Section 6 of the law, a consumer may legally use a GPC to denote that they want to opt out of having their data used for targeted advertising or the sale of their data. Entities have until January 1, 2025, to prepare for these GPC and similar platform technology or mechanism requirements. Milos has a link herein wherein one may opt out and note that Milos does not sell or market to consumers directly in relationship to the access or processing of any PII.
Nebraska Data Privacy Act (“NDPA”) which was effective January 1, 2025. Nebraska consumers have the right to opt out of selling their personal data, receiving targeted advertising, or allowing their profile to be used for advertising. The right to Access: Consumers have a right to decide whether a controller is processing their personal data and obtain access to it, subject to certain exceptions. The right to Correction: Consumers have the right to ask for any information that is old or inaccurate that a controller keeps about them, especially if the consumer has provided it. The right to Deletion: Consumers can ask the controller to erase any personal information the controller holds about them. The right to Portability: Consumers are entitled to get a copy of their existing personal data that they have already provided to the controller in an easily readable format.
New Hampshire Privacy Act (“NHPA”) applies to companies that applicable to companies that handle the data of at least 35,000 residents a year. New Hampshire consumers have the right to know what data a company collects and opt out of certain uses of the data as well to opt out of targeted advertising. Milos does not target advertise to consumers and does not utilize PII for any other purpose than those of legitimate business purposes to provide services to its clients and are a third-party service provider to clients with whom the consumer contracts for such review.
New Jersey Data Privacy Act applies to businesses in the state that handle the personal data of at least 100,000 New Jersey consumers a year and the law is effective January 15, 2025. Consumers have the right to (i) correct inaccuracies; (ii) delete data; (iii) obtain a copy of the personal data and (iv) to optout of the sale and/or marketing information based on their PII. Milos does not sale or market consumers based on any PII processed for legitimate business purposes.
Oregon Consumer Privacy Act (“OCPA”) will be effective July 1, 2024. The new law requires businesses that control or process personal data of at least 100,000 Oregon consumers to allow consumers reasonable access to clear and concise privacy policies noting the categories of personal data (including sensitive data) process by the “Controller” and the purpose of such processing; the categories of personal data and third parties with who the controller shares personal data and how such third party may process such data. To that end, the client must provide the consumer with notice of Milos as a third party that will process PII for the legitimate business purposes sought out by the consumer in order to provide the service. Consumers have a right to access, correct, delete, and obtain a copy of their personal data, and to opt-out of the selling of personal data and/or sharing of personal data for targeted advertising. Milos does not target consumers with marketing and advertising and Milos does not sell any PII. Consumers may contact Milos at the link provided herein.
Rhode Island Data Privacy Act (“RIDPA”) which is set to be effective January 1, 2026. Milos is prepared to adhere to the Act once enacted and will adhere to the following requirements: Establish, implement, and maintain reasonable administrative, technical, and physical data security practices to protect the confidentiality, integrity, and accessibility of personal data; Obtain a Rhode Island resident’s consent prior to processing “sensitive data” – data revealing an individual’s racial or ethnic origin, religious beliefs, mental or physical health condition or diagnosis, sex life, sexual orientation or citizenship or immigration status, the processing of genetic or biometric data for the purpose of uniquely identifying an individual, personal data collected from known individual under the age of 18, or precise geolocation data; Obtain verifiable parental consent, as defined in the Children’s Online Privacy Protection Act of 1998, to process a known child’s sensitive data (NOTE THAT MILOS’S SERVICES ARE NOT INTENDED FOR USE OF ANY PERSON UNDER THE AGE OF 18); Conduct and document a data protection assessment for each controller activity that presents a heightened risk of harm, such as processing personal data for targeted advertising, selling personal data, processing sensitive data, or processing personal data for the purpose of profiling (if the profiling presents a reasonably foreseeable risk of unfair or deceptive treatment of, or unlawful disparate impact on, customers, financial, physical or reputational injury to customers, a physical or other intrusion upon the “solitude or seclusion, or private affairs or concerns,” of customers);Process data in a non-discriminatory way as defined under state and federal law prohibiting unlawful discrimination against Rhode Island residents; and Provide Rhode Island residents with a mechanism to grant and revoke consent – where consent is required – and suspend the processing of a Rhode Island resident’s personal data after he or she revokes consent no later than 15 days from receipt of the revocation.
Tennessee Information Protection Act will be effective July 1, 2025. The law applies to entities that process personal information of at least 175,000 consumers during a calendar year. Consumers have the right to access their personal information and to confirm whether a “Controller” is processing the consumers personal information. Consumers can request correction of inaccuracies in the consumer’s personal information, the right to delete personal data and to opt out of Controllers processing of personal information for the purpose of selling information about a consumer, targeted advertising, or profiling in furtherance of decisions producing legal or similar effects concerning a consumer.
Texas Data Privacy and Security Act (“TDPSA”) is effective July 1, 2024. Global Optout technology provisions are set to take effect January 1, 2025. There is a small business carveout exemption for companies that meet the US Small Business Administration definition of a “Small Business”. Consumers have the right to optimize the sale of their data and the targeted advertising of them based on their data. In addition, consumers the right to confirm the processing of and obtain access to the consumer’s personal data; request that a controller correct inaccuracies in the consumer’s personal data; delete personal data about the consumer; and if available in digital format, obtain a copy of the data “the consumer previously provided to the controller” in a portable and readily usable format “that allows the consumer to transmit the data to another controller without hindrance.” The TDPSA requires covered businesses to establish two or more secure and accessible methods (through the website or by email in specified circumstances) for consumers to submit authenticated requests to exercise their rights with respect to their personal data.
Utah Consumer Privacy Act (“UCPA”) Consumers have the right to access personal data; to delete personal data; the right to data portability; and the right to opt out of targeted marketing and to opt out of the sale of information. Milos does not sell, or market consumers based on the processing of any PII.
Virginia Consumer Data Protection Act authorizes consumers the right to access their data and request that their personal information be deleted by any business in possession of their PII.
Milos notes that Maine, Michigan, Nevada, New York, Vermont and Washington have not yet enacted comprehensive consumer privacy laws but do note consumer protection are present as it relates to consumer privacy.

V) Information Retention and Accuracy

We take reasonable steps to ensure that PII or Non-Public Information (“NPI”) we receive, process, or maintain is accurate, complete, and reliable for its intended use. Milos relies on the accuracy of the information provided directly to us but accepts responsibility for the management and confidentiality of the PII collected.

In general, we keep PII only as long as we need it to provide you and our clients with the services you requested. We may also process data on behalf of third parties who have engaged us. We keep PII and NPI processed on behalf of third parties for as long as needed to provide services to third party in question. However, we reserve the right to retain PII and NPI for any period required by law or to comply with our legal obligations, resolve disputes, and enforce our agreements.

VI) Data Minimization

Milos takes every reasonable step to ensure that your PII and NPI that we process is limited to the purposes set out in this policy or as required to provide you services or access to the services.

VII) Sharing of Personal Information and Accountability for Onward Transfer

a) Information associated with your name is shared in accordance with the procedures stated as follows:

With your consent.

We use affiliated and unaffiliated service providers all over the world that help us deliver our service and run our business subject to confidentiality agreements.
We will disclose data as required by law including to meet national security requirements or to protect you, other users, us or third parties from harm, including fraud, data security breaches or where someone’s physical safety seems at risk.
In a reorganization or sale of our company or assets, your data may be transferred, subject to the acquirer accepting the commitments made in this Privacy Policy and in compliance with applicable law.
We share aggregated demographic (depersonalized) information about our users with third parties. This information is linked to randomly assigned user IDs and survey responses. Your user ID is linked to demographic information about you (excluding your first name and last name) that potentially could include Special Categories of Data. You consent to us collecting and sharing this information with our customers and other third parties.

When Milos does share your Personal Information with third party service providers and/or sub-processors, Milos will:

transfer such data only for limited and specified purposes;
ascertain that the sub-processor is obligated to provide at least the same level of privacy protection as is required by these Principles;
take reasonable and appropriate steps to ensure that the sub-processor effectively processes the Personal Information transferred in a manner consistent with the organization’s obligations under these Principles;
require the sub-processor to notify Milos if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by these Principles;
upon notice, including under;
take reasonable and appropriate steps to stop and remediate unauthorized processing; and
provide a summary or a representative copy of the relevant privacy provisions of its contract with that sub-processor to the Department of Commerce upon request.

b) international transfer

If you are visiting this website from a country other than the country in which our servers are located, your communications with us will result in the transfer of information across international boundaries. By visiting this website and communicating electronically with us, you consent to such cross-border transfers.

VIII) Security of Personal Data

Milos is committed to protecting the security of your Personal Data. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure.

IX) Protection of Personal Data

Milos uses reasonable security measures in an effort to prevent loss, misuse, and alteration of information under our control. However, we cannot guarantee the security of information on or transmitted via the Internet. We rely on various security procedures and systems to ensure the secure storage and transmission of data, including encryption and authentication technology licensed from third parties, to effect secure transmission of confidential information. Additionally, we have absolutely no control over the security of other sites you might visit, interact with, or do business with.

X) Limits to Your Privacy

Our Websites may contain links to external websites, and areas where you can provide information to third parties. These are provided for your convenience only, and we do not have control over the content or privacy and security practices and policies of such third parties or third-party sites. Any Personal Information you provide in such areas, and on such linked pages is provided directly to that third party and is subject to that third party’s privacy policy. Please learn about the privacy and security practices and policies of external websites and third parties before providing them with Personal

XI) Choice Regarding Collection, Use and Distribution of Personal Information

You can choose to opt-out whenever your Personal Information is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individuals.

If you choose to opt-out, please contact us via email at [email protected]. In such an event, you will be only able to access public areas of the Sites and may be limited in the use of Milos’s Sites. In certain cases, limiting the use and disclosure of your personal data may impact functionality or prevent the use of Milos products or services.

XII) SMS Texting Terms and Disclosures

If you consent to receive SMS text messages from Milos, you agree to receive account notifications, service updates, and customer support-related messages from us. Message frequency may vary based on your interaction with our services or the services you requested and authorized Milos to perform on behalf of its clients. You may:

Reply STOP to opt-out at any time.

Reply HELP for assistance.

Message and data rates may apply.

Messaging frequency may vary.

For more information, please visit our Full Privacy Policy and Terms and Conditions at https://Milosautomation.com/privacy

XIII) Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will prominently post those changes here and any other place we deem appropriate, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material changes, we will notify you by means of a notice on this site prior to the change becoming effective. We will use information in accordance with the privacy policy under which the information was collected.

We use a self-assessment approach to address compliance with this Privacy Policy, verifying periodically that the policy is accurate, comprehensive, and addresses the privacy requirements applicable to the markets we serve. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the confidentiality of information.

XIV) How to contact us

If you have any comments, questions, or concerns about any of the information in this Policy, or any other issues relating to the processing of user information carried out by us, or on our behalf, please contact us by email at [email protected].